Delivery

All orders placed before 11am are processed and shipped the same day.

The shipping time may be extended due to the current health situation (covid-19) and during special operations.

The countries eligible for delivery are: Metropolitan France, Germany, Austria, Belgium, Bulgaria, Canada, Cyprus, South Korea, Croatia, Denmark, Spain, Estonia, United States, United Arab States, Finland, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Iceland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Norway, Netherlands, Philippines, Poland, Portugal, Czech Republic, Romania, United Kingdom, Singapore, Slovakia, Slovenia, Sweden, Switzerland, Taiwan and Thailand.

The delivery time depends on the type of delivery chosen.

• For Metropolitan France:
  • Standard: 2 to 3 working days from the moment the package is picked up by the carrier.
  • Prices: 8 euros for any order less than 49 euros.
    Free for any order greater than or equal to 49 euros.
• For European countries eligible for delivery:
  • Standard: 4 to 8 working days from the moment the package is picked up by the carrier.
  • Prices: 8 euros for any order less than 49 euros.
    Free for any order greater than or equal to 49 euros.
• For the United States:
  • Standard: 3 to 4 working days from the moment the package is picked up by the carrier.
  • Prices: 30EUR
• For other countries eligible for delivery:
  • Standard: 7 to 15 working days from the moment the package is picked up by the carrier.
  • Prices: 30EUR

(Deadlines are for pick-up from Monday to Friday and for delivery from Monday to Friday, except public holidays).

An electronic message will be automatically sent to the Customer at the time of dispatch of the Products, provided that the electronic address appearing in the registration form is correct.

Items shipped outside of France may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor covered or reimbursed by SEQUOIA.